Tele2 Latvia chooses Enxoo to accelerate digital transformation of business processes

December 19th, 2019

With an all-in-one, industry-specific platform, Enxoo for Communications, Tele2 Latvia is able to get a 360-degree customer view and reduce the quote-to-cash process.

Enxoo, a leading provider of industry-specific cloud software, and Tele2 Latvia, the leading mobile operator in Latvia, announced the successful implementation of Enxoo for Communications at Tele2 Latvia. The solution, built on Salesforce®, addresses B2B and wholesale telecoms’ needs. It also enables delivering superior customer experiences and boosts sales efficiency. 

Tele2 Latvia chose Enxoo for Communications to ensure seamless user experience and to improve automation of business processes.

Moreover, the implementation included new cutting-edge functionalities. Above all, they provide outstanding operational visibility, as well as accurate and fast quotations for complex products.

“Considering the growing number of customers and the variety of B2B products, it was important to improve our internal processes so that our efficiency and customer service would be at a high level. In addition, it is important to us that this system is easy to manage and develop in the future,” said Aivars Malinovskis, Corporate Sales Manager, Tele2.

Automation in the fields of product management, order management, and service assurance allows Tele2 Latvia to be agile, stay on top of digital transformation and further enhance the organization’s competitive advantage.

“Together with our valued partner, Salesforce®, Enxoo is proud to enable Tele2 Latvia to create value and foster growth,” said Artur Ostrowski, CCO of Enxoo. “We are glad we could provide optimization solutions to support Tele2 Latvia and therefore expedite on its journey to digital transformation.”

About Enxoo 

Enxoo is a provider of industry-specific digital transformation solutions built on Salesforce® technology. It is one of the first and fastest developing independent Platinum Salesforce Partners in Central Europe. Our solutions aim to help increase revenue and sales performance efficiency for companies from telecommunications, utilities, and real estate industries. Moreover, Enxoo also offers a holistic HR app, Skilo, suited to every business. Our primary goal is to enable the growth of our clients. Enxoo is headquartered in Warsaw, Poland, with offices in the Czech Republic, Germany, and the USA.

For more information visit: www.enxoo.com 

Enxoo sp. z o.o.

Tel: +48 22 115 1500

Email: [email protected]

About Tele2 Latvia also

Tele2 Latvia is one of the biggest mobile operators in Latvia, providing voice and internet services.

Tele2 entered the Latvian mobile market on October 7, 2000. During its 18 years of operation, Tele2 has become one of the most profitable companies in Latvia and the Baltics. By 2019, almost one million Latvian residents have chosen Tele2 as their mobile service provider. Consequently,  Tele2 became the leading mobile operator in Latvia in terms of the number of voice customers.

For more information visit: www.tele2.com

Tele2 Latvia

Email: [email protected]