Expereo advances its customer-centric business transformation with Enxoo

March 24th, 2021

Leading global SD-WAN provider choses Enxoo to support digital transformation and enhance customer experience. 

Warsaw, Poland and Amsterdam, Netherlands – Enxoo, a leading provider of telecom-specific digital transformation solutions, was selected by Expereo, the world’s largest provider of managed networks, SD-WAN, and Cloud connectivity solutions, to boost digital transformation, streamline business processes, and deliver a superior customer experience.  

The wider adoption of cloud-based applications and SD-WAN is driving the need to continually develop digital capabilities related to operations and business support systems (OSS/BSS) and shifting focus on end-to-end customer experience. Expereo, mindful of these challenges, chose Enxoo to transform core business processes, simplify IT operations, and adapt to changing customer requirements.

“We are happy to have a strong partner like Enxoo to support us in our digital transformation,” said Jean- Philippe Avelange, CIO at Expereo. “Enxoo is a combination of a mature solution embedding strong industry standards specific to telecom, combined with a knowledgeable team able to integrate and tailor it to our specific needs”, he adds. 

Enxoo provides Expereo with a fully integrated, scalable, and cloud-based BSS platform which is tailored to the needs of the telecom industry. The solution allows Expereo to further automate its sales, service delivery, and billing processes, enabling a unified customer journey across all channels.

“We are excited to support and consult Expereo on its customer-centric business transformation journey”, said Artur Ostrowski, CCO at Enxoo. “Through our comprehensive BSS solution paired with our long-term industry experience, Expereo will further strengthen and accelerate its digital capabilities, delivering  a frictionless end-to-end enterprise customer experience.”

In adding Enxoo, Expereo can match its agile and software-centric network services with a back-office system that moves with speed and scalability, providing a competitive edge and enhancing the customer experience into the future. 

About Enxoo

Enxoo provides telecommunications-specific digital transformation solutions based on Salesforce® technology. As one of the fastest-growing independent Salesforce partners since 2012, Enxoo’s mission is to provide a combination of solutions and consulting services to optimize sales cycles, support growth & revenue, and improve operational processes.

About Expereo

Expereo is the leading provider of managed network solutions, including Global internet connectivity, SD-WAN, and Cloud Acceleration services. Expereo is the trusted partner of 30% of Fortune 500 companies and powers enterprise and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance. 

In Feb 2021, Vitruvian Partners international growth capital and buyout firm, acquired majority stockholding in Expereo, alongside to the leading European private equity firm Apax Partners sas, and company management.